Privacy Policy
Last updated: 2023-10-27
Information We Collect
At Michaels, we are committed to protecting your privacy. We collect information to provide and improve our services. This includes personal information you voluntarily provide, such as your name, email address, mailing address, and phone number when you subscribe to our newsletter, contact us, or participate in contests. We also collect non-personal information automatically, such as your IP address, browser type, operating system, and browsing behavior on our website michaelspressroom.com through cookies and similar technologies.
How We Use Your Information
Michaels uses the information we collect for various purposes. This includes responding to your inquiries and providing customer support; sending you promotional communications, such as our newsletter, if you have opted in; improving our website, products, and services; conducting research and analysis to better understand our audience; and ensuring the security and integrity of our operations. We process this information based on our legitimate interests in operating our business and communicating with you, or where necessary to fulfill a contract or comply with legal obligations.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use them to remember your preferences, understand how you navigate our site, and gather aggregate statistical data. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features may be limited. We may also use web beacons or pixel tags in emails to track engagement.
Third-Party Sharing
Michaels does not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. Examples include website hosting, data analysis, email delivery, and customer service. We may also disclose information when required by law, to protect our rights, or in connection with a corporate transaction like a merger or sale of assets.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect the personal information we collect. These measures include secure server infrastructure, encryption of data in transit, and access controls for our systems. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete the personal data we hold about you; the right to object to or restrict certain processing; and the right to withdraw consent where processing is based on it. To exercise any of these rights, or to opt out of receiving marketing communications from us, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Team at privacy@michaels.com. You may also write to us at our corporate headquarters: Michaels, Attn: Privacy Inquiries, 8000 Bent Branch Dr, Irving, TX 75063, USA. We are dedicated to addressing any issues and will do our best to resolve your concerns promptly.